Retail Property Management
Reducing Security Hours
In the world of shopping centres and retail park management, security is a topic which is continually monitored and discussed. Keeping customers, employees, and property safe is a top priority. However, striking the right balance between ensuring appropriate levels of security are in place and maintaining operational efficiency is a constant challenge. One approach to address this predicament is to reduce shopping centre security hours without compromising safety. At this time of year (October) when reviewing service charge budgets for the forthcoming year this can often be an intensely debated topic.
At Bannon we have recently completed this project at a south Dublin shopping Centre. In conjunction with our centre management team and our security provider, we set about changing the regime which had been in place at the site for many years. Initially we identified areas which required investment to allow for changes to the security rosters at the site. Two specific areas were the intruder alarm system along with several entry points to the development (access control). By investing in these areas, it ensured the centre had the ability to be appropriately secured and monitored when staff finished there shift every evening. Furthermore, there was a two-week setting inn period of trials whereby the centre was closed as per the new regime and security returned conducting several inspections throughout the night.
As a result of these changes, Bannon now manage a shopping centre which has seen its weekly security roster decrease by 49 hours per week (15% in total) with a consequential saving in the security budget. At a time of significant inflationary pressure this has been very much welcomed by the centre owners and occupiers alike.