Bannon - International House

Case Study

International House
Property Management

The Task

When Bannon took over the property management of International House in the IFSC in 2008, the objective was clear: to deliver a consistently high standard of service and occupier experience, while ensuring smooth day-to-day operations in a busy, multi-occupier commercial building.

At the time, International House had already seen several transitions in security providers and ownership. With limited on-site technology and no digital communications in place, a hands-on and highly dependable approach to building management was essential.

A critical part of this task was recognising and leveraging existing site knowledge to ensure continuity and quality of service during and after the transition.

The Skills

A standout asset to the building was Trevor Nally, who had been working on site since 1998, originally in a dual security and receptionist role with Securiforce. Trevor’s deep knowledge of the building, long-standing relationships with occupiers, and proactive attitude made him the ideal person to take on greater responsibility.

Bannon worked closely with Trevor to expand his role in line with the evolving needs of the building and its occupiers. Over time, Trevor became a central figure in the day-to-day operation of International House, supporting the property management team with frontline communication, facilities coordination, and issue resolution.

In 2017, when Intesa Sanpaolo acquired the building, they retained Bannon as managing agents and continued to invest in both infrastructure and occupier experience. Reflecting a shared commitment to quality and long-term value. Recent upgrades include modernised shower and changing facilities and an upcoming refurbishment of the reception area.

Throughout these changes, the collaborative approach between Bannon, the owner, and Trevor ensured that every enhancement was delivered with minimal disruption and maximum benefit to the occupiers.

The Result

Thanks to consistent investment by Intesa Sanpaolo and the dedication of individuals like Trevor, International House has remained a high performing, occupier focused building in the heart of the IFSC.

Trevor’s long-standing service (over 26 years!) has brought a sense of stability, care and professionalism that continues to make a positive impact on occupiers and operations alike. His story highlights the value of strong relationships and hands on knowledge in property management.